Responsible Gaming

Entertainment, Not Income

At The Fickle Frog Pub, we believe that online gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and always play within your means.

Age Verification

In Canada, you must be at least 18 years of age (or the legal age of majority in your province) to participate in online gambling. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age in your jurisdiction, please do not use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Gambling more to recover money you've lost
• Hiding gambling activity: Keeping your gambling secret from family or friends
• Loss of control: Being unable to stop or cut back on gambling
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Financial strain: Using borrowed money, credit cards, or loans to gamble
• Mood changes: Becoming anxious, irritable, or depressed when unable to gamble
• Escalating stakes: Needing to gamble with larger amounts to feel the same excitement
• Failed attempts to quit: Trying and failing to reduce or stop gambling
• Using gambling to cope: Gambling to escape stress, anxiety, or other problems

If you recognize any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Many online gambling platforms offer tools to help you maintain control. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit in a specific time period
• Loss Limits: Set a maximum amount you're willing to lose
• Session Time Limits: Restrict the amount of time you can play in one session
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
• Account Cooling-Off: Take a break from gambling for a set period

Check your preferred platform's responsible gaming section to enable these tools.

Support Organizations & Resources

If you're struggling with problem gambling, professional help is available. Here are trusted organizations:

Canada

• Responsible Gambling Council
  www.responsiblegambling.org
  Resources, support, and referrals for Canadians affected by problem gambling
• Gambling Helpline Canada
  1-800-668-8668
  Free, confidential support available 24/7

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom Self-Exclusion)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

If You Need Help

Problem gambling is treatable. You are not alone. If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support—taking action is a sign of strength.

Contact the Responsible Gambling Council or call the Gambling Helpline Canada at 1-800-668-8668 for confidential support and treatment options.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.